Privacy Policy &
Legal Information

1. Information We Collect

We may collect the following information:

• Full Name
• Company Name
• Email Address
• Mobile Number
• Business Address
• Billing Information
• Device & Browser Information
• Login Activity

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide ERP services
• Process subscriptions and payments
• Offer customer support
• Improve our products and services
• Send important notifications
• Comply with legal obligations

3. Data Security

ERP EASY Cloud uses industry-standard security measures to help protect your information, including:

4. Data Sharing

We do not sell your personal or business information. We may share data only with trusted service providers when necessary to:

• Process payments
• Deliver email notifications
• Provide SMS services
• Meet legal requirements

5. Cookies

We use cookies to improve website performance, remember login preferences, analyze website traffic, and enhance user experience.

6. Your Rights

You may request to:

• Access your information
• Update incorrect information
• Delete your account (subject to legal and contractual obligations)
• Contact us regarding privacy concerns

7. Contact Us

1. User Account

You are responsible for:

• Keeping your password secure
• Maintaining accurate account information
• All activity under your account

2. Subscription

Subscription fees must be paid according to your selected plan. Failure to pay may result in suspension or termination of services.

3. Acceptable Use

Users must not:

• Attempt unauthorized access
• Upload malicious software
• Interfere with system operations
• Misuse the service for illegal activities

4. Data Ownership

Your business data remains your property. ERP EASY Cloud processes and stores your data solely to provide the agreed services.

5. Availability

We strive to provide reliable service but cannot guarantee uninterrupted availability due to maintenance, technical issues, or circumstances beyond our control.

6. Limitation of Liability

ERP EASY Cloud is not responsible for indirect or consequential losses arising from the use of the service, except where required by applicable law.

7. Changes

We may update these Terms from time to time. Continued use of the service after updates constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of Nepal.

Free Trial

Customers may evaluate ERP EASY Cloud during the free trial period at no charge.

Subscription

Subscription fees are generally non-refundable after activation unless otherwise agreed in writing or required by law.

Cancellation

• Customers may cancel their subscription at any time.
• Cancellation prevents future billing but does not automatically refund payments already made.

Data Export

Before cancellation, customers are encouraged to export any required business data from the platform.

What Cookies Do

Cookies help us:

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that some features of ERP EASY Cloud may not function as expected if cookies are disabled.